Privacy Policy

Effective Date: 12/12/2024

Simply Clean Team is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, including through our website simplycleanteam.com.au

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and address.

Service Information: Details about the cleaning services you request.

Website Usage Information: IP address, browser type, and other technical details collected through cookies or similar technologies.

How We Use Your Information

We use your personal information to:

Provide and manage our cleaning services.

Communicate with you about your bookings, inquiries, or feedback.

Process payments and manage invoices.

Improve our website and customer experience.

Comply with legal and regulatory obligations.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

Subcontractors or cleaners to provide the requested services.

Payment processors to manage transactions.

Legal or regulatory authorities when required by law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Accessing, correcting, or deleting your data.

Withdrawing consent for data processing.

Filing a complaint with a relevant data protection authority.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: admin@simplycleanteam.com.au

Phone: 03 5930 7019